Privacy Policy

 

Welcome to UrbanFloral.co.uk (“we,” “us,” “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store, which offers men’s and women’s clothing, jewelry, and watches. Please read this policy carefully. By using our website, you consent to the practices described herein.

1. Information We Collect

Personal Information:
When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, shipping and billing address, and payment information.

Non-Personal Information:
We also collect non-personal data such as browser type, operating system, IP address, and information collected through cookies and similar technologies for the purpose of improving your browsing experience.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Send order updates, newsletters, and promotional communications (with your consent where required by law).
  • Improve our website, products, and services.
  • Monitor website usage and trends to enhance our marketing efforts.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience.
  • Analyze site traffic and trends.
  • Personalize content and ads.

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party vendors who help us operate our website, process payments, and deliver orders.
  • Legal Compliance: Authorities or other third parties if required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. In such cases, we will notify you where appropriate.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. When your information is no longer required, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • The right to access and correct your personal data.
  • The right to request deletion or restrict processing.
  • The right to object to certain processing activities.
  • The right to data portability.

To exercise these rights, please contact us using the contact details provided below.

8. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to the practices of those third parties. We encourage you to review the privacy policies of any websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Urban Floral
Email: [info@urbanfloral.co.uk]Address: [82 aberdour road ilford london
Post code:IG3 9PG